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First Citizens Bank

Commercial Business Analyst

First Citizens Bank Portsmouth, England, United Kingdom

Banking · 10,001+ employees

Yesterday
business-analyst Mid (2-5 yrs) Full-time United States
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About the role

The analyst will investigate reporting discrepancies, perform root cause analysis, and validate data to ensure accuracy and consistency. They will also partner with business stakeholders and BI teams to define reporting requirements and translate business needs into actionable specifications.

What they look for

Data Analysis Reporting Business Operations Microsoft Office Suite Excel SQL Salesforce Reporting Power BI R Python Root Cause Analysis Data Governance Communication Organizational Skills

Requirements

Candidates must have a Bachelor's degree with 1 year of experience or a High School Diploma with 5 years of experience in Sales Support or Analytics. Proficiency in Microsoft Office, specifically Excel, is required, while SQL, Salesforce, and Power BI skills are preferred.

Full description

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of our Jacksonville FL or Portsmouth NH offices

First Citizens Equipment Finance is a full-service, vendor-centric lending/leasing business unit. FCB EF provides a wide array of lending and leasing products/solutions to customers ranging in size from small/medium businesses to enterprise entities through its affiliation/alignment with OEM equipment vendors, their distributors, resellers, and dealers.

This position investigates business questions, validates data, maintains reporting accuracy, and supports a single source of truth for key business metrics. You will work closely with operational leaders, department analysts, and BI partners to understand business needs, define metrics, and ensure reporting accurately reflects business performance.

Responsibilities & Qualifications

Duties & Responsibilities:

  • Investigate reporting discrepancies and perform root cause analysis.
  • Validate data, metrics, and report output to ensure accuracy and consistency.
  • Partner with business stakeholders to understand objectives and define reporting requirements.
  • Collaborate with BI teams to translate business needs into clear and actionable specifications.
  • Document business logic, metric definitions, and reporting standards.
  • Support data quality and governance initiatives that enhance confidence in organizational reporting.

Basic Qualifications: Bachelor's Degree and 1 year of experience in Sales Support or Analytics

-OR-

High School Diploma or GED/Equivalent and 5 years of experience in Sales Support or Analytics

Required Qualifications

  • Proficiency in Microsoft Office Suite required, high degree of competency in Excel
  • Experience working with data analysis, reporting, or business operations.
  • Strong organizational skills and attention to detail
  • Strong skills in written and oral communications

Preferred Qualifications

  • Proficiency in SQL coding, Sales Force reporting, Power BI, or other analytical tools such as R and Python.

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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