EXL

Product Analytics - Engagement Manager

EXL San Francisco, California, United States

Business Consulting and Services · 10,001+ employees

Aug 26
Senior (5-10 yrs) Full-time United States
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About the role

The manager will own product performance analytics across customer acquisition and engagement journeys. Responsibilities include recurring reporting, funnel and channel analytics, anomaly investigation, and ad-hoc business analysis.

What they look for

Product Analytics SQL Python R Digital Analytics Funnel Analytics Growth Analytics Customer Journey Analytics Reporting Dashboards Analytical Pipelines Root-cause analysis Forecasting Variance analysis Heap Google Analytics

Requirements

Candidates must have 7+ years of experience in product or digital analytics with strong proficiency in SQL and knowledge of Python or R. A master's degree in a quantitative discipline is preferred, though strong bachelor's degree candidates with relevant experience will be considered.

Full description

We are seeking a hands-on Product Analytics Engagement Manager to own product performance analytics across customer acquisition and engagement journeys. The role will focus on recurring reporting, funnel and channel analytics, anomaly investigation, impact sizing, and ad-hoc business analysis.