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At a glance
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Company intel
From the job board · LinkedIn data via posting sync- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 10,277 people
- Headquarters
- Highland Park, Michigan +22 more
- Founded
- 1995
- Type
- Privately Held
Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction. We lead the way with AI-enabled strategies and person-focused CXM solutions that enhance your brand and improve your customer’s lives. Whether your goal is to increase the lifetime value and loyalty of your customers or make your operations more effective, Qualfon can help you succeed with tailor-made solutions that balance efficiency, scale, and empathy in equal measure.
Call Centers and Contact Centers
Technical Support
Business Process Outsourcing (BPO)
Social Media Support
Back-Office Processing
Claims Management
Customer Service
Escalations
Retention
Sales
Up-Selling/Cross-Selling
Proactive Online Chat Services
